Well if it looks like the picture above, it is broken, and needs to be replaced. We can install springs for you, usually the same day. Call for pricing.
We have seen some pretty beat up garage doors. We can tell you if it can be fixed, and what it will cost, sometimes right over the phone, just call.
We install Liftmaster and Chamberlain garage door openers. We also repair many makes and models of garage door openers, call for prices.